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Empowering Business
through Technology

More than 25 years of Digital Services Innovation

Empowering Business
through Technology

More than 25 years of Digital Services Innovation

WHO WE ARE

WHO WE ARE

Optimum is an enterprise Digital & IT solutions and services company that engineers digital transformation for enterprises characterized by agility, efficiency and innovation. We are headquartered in Singapore with 4000+ talented employees across offices and global delivery centres in 9 countries.

We deliver digital services on a variety of technology platforms that enables large-scale business change programmes for clients ranging from Fortune 500 companies to vibrant start-ups. Our impressive track record spans more than two decades of enabling businesses drive innovation, deliver disruptive customer experiences and implement transformational digital projects.

Our Strength

4000
Employees

Delivering as one team with a workforce from 39 nationalities

90
Clients

80+ of them being Fortune 500 / Global 2000 Companies

40
Diversity

Women in our Workforce

3
Inclusion

Embracing Inclusion: A Unified Workforce for All

From an Idea to a World Class Company

Optimum was born in 1997 as a shared vision of a group of passionate and determined IT professionals, with an intense desire to play a pivotal role in the rapid growth of information technology in the Asia Pacific.

From a small office in Singapore and a handful of employees in 1997, Optimum has grown to a $250 Million IT services powerhouse that operates in multiple locations with four Global Delivery centres and a multinational workforce of more than 4,000 employees from over 39 nationalities.

At the Cutting Edge of Innovation

We have a large pool of technology experts to support operational and functional initiatives across wide range of domains and business models.

Our technology expertise of Application Development, End to End Testing, Digital Customer Experience, Data and DevOps spans across a broad spectrum of industries led by Banking & Finance, Manufacturing, Automotive, Technology, and Hospitality. We are a partner of choice for leading European, US and Asian Banks.

At the Cutting Edge of Innovation

We have a large pool of technology experts to support operational and functional initiatives across wide range of domains and business models.

Our technology expertise of Application Development, End to End Testing, Digital Customer Experience, Data and DevOps spans across a broad spectrum of industries led by Banking & Finance, Manufacturing, Automotive, Technology, and Hospitality. We are a partner of choice for leading European, US and Asian Banks.

Global, Multi-lingual Delivery Capabilities

We deliver our services through a global delivery model using a blended team of onsite and offshore consultants depending on the needs of the customers and nature of the engagement. We deploy the best talent from across the globe.

Our flexibility to adapt to client’s needs amplifies our ability to support complex, multi-country projects that require deep domain and resourcing expertise. Our service delivery managers work with IT practice experts to manage the delivery of projects across countries and time zones.

OUR COMMITMENT TOWARDS INCLUSIVE WORKPLACE

We are committed to providing diverse and equal employment opportunities to all existing & potential employees and to maintaining an environment in which all members of the workplace treat all other members with dignity, consideration, and respect.

We proactively seek to continuously improve diversity in our teams across different regions and take all possible steps to ensure that all individuals are treated equally and fairly and that decisions on recruitment, training, promotion and career management are based solely on objective and job-related criteria.

OUR COMMITMENT TOWARDS INCLUSIVE WORKPLACE

We are committed to providing diverse and equal employment opportunities to all existing & potential employees and to maintaining an environment in which all members of the workplace treat all other members with dignity, consideration, and respect.

We proactively seek to continuously improve diversity in our teams across different regions and take all possible steps to ensure that all individuals are treated equally and fairly and that decisions on recruitment, training, promotion and career management are based solely on objective and job-related criteria.

OUR LEADERS

LEADERSHIP

BALWANT JAIN

Founder CEO

Balwant Jain is a seasoned IT professional with a wealth of experience in IT Consulting, Project Management, Software Development and Sales working with leading global organizations in the Asia Pacific.

As the founder of Optimum, Balwant has been instrumental in nurturing the company from a small start-up to becoming one of the leading IT companies in Singapore, with an Asia-Pacific presence. In his role as the CEO Balwant, actively guides the vision, mission and the overall strategic direction of the company.Balwant is an engineering graduate from the prestigious Indian Institute of Technology (IIT), Delhi and holds an MBA from the Indian Institute of Management (IIM), Ahmedabad.

Balwant is a strong advocate for Corporate Social Responsibility and has been supporting the cause of providing education to the less privileged through Optimum’s partnership with SINDA (Singapore Indian Development Association).

VINOD MARTIN

Chief Operating Officer

Vinod Martin is the Chief Operating Officer responsible for Operations, Strategic Planning and Project Delivery. Vinod is an IT industry veteran who brings more than twenty nine years of rich and diverse experience that spans IT Consulting, Software Development, Project Management, Business Development, Key Account Management and Project Delivery across the Asia Pacific. Before Optimum, Vinod worked with Hughes Software Systems as Regional Manager for Asia Pacific and NIIT.

Vinod is an Engineering graduate and a Management graduate from XLRI, Jamshedpur, India.

SUMIT MALIK

Director – BD

Sumit heads Business Development at Optimum. He leads the acquisition, development, and retention of Key Accounts globally.

As part of the leadership team, Sumit actively shapes Optimum’s business, marketing, and communication strategy. Sumit also maintains oversight of the ongoing delivery of results.

Sumit brings more than 24 years of IT marketing and business development experience. Before joining Optimum, he has held several leadership roles in IT companies in the Asia Pacific spanning consulting, delivery and sales.

Sumit is a Business School graduate from CBS with a Post-Graduation specialization in Marketing & International Marketing.

K SARAVANAN

Director

Saravanan have been with Optimum for more than 26 years and currently heads Account Management for Optimum’s key FSI clients. Previously he was the Head of Talent Acquisition.

A leading tech-professional, Saravanan brings in-depth industry experience that spans Technology Talent Management, Business Development, Account Management and Service Delivery across the Asia. Saravanan has played a key role in making Optimum the partner of choice for many important clients of Optimum. Previously as Talent Acquisition Head, he was responsible for entire talent acquisition function and was key in setting up large teams for various clients in the Financial Services industry in a timely cost-effective way.

Saravanan graduated as a Mechanical Engineer from Coimbatore Institute of Technology in 1995 before completing his Master in Engineering from PSG College of Technology in 1997. He is extremely enthusiastic about his fitness and loves travelling, playing golf, football and cycling.

Nanda Kishore

India COO

Nanda has over 24 years of consulting experience in the fields of IT Operations, ERP design & implementation, and business process excellence.

He is a seasoned professional with knowledge of the healthcare, aviation, e-commerce, field services, and electronics industries. In General Electric, he held the positions of head of the ERP practice transformation and leader of process excellence.

He actively invests in the AI tech sector as well. Nanda is in charge of Optimum’s day-to-day operations in India and making sure that the company’s technology services are provided to customers properly and efficiently.

CORPORATE SOCIAL RESPONSIBILITY (CSR)

Scholarship

SINDA
A scholarship fund of $100,000 set-up along with SINDA.

The scholarship is provided to deserving students for higher education

Training

MENTORSHIP
Volunteer based training on IT literacy.

Mentorship on Project Management.

Disaster Relief

FUND RAISING
Raised over $56,000 for victims of typhoon Haiyan in the Philippines.

Optimum matched all donations $ for $

Code@Sg

VOLUNTEER
Target of 1 day per year of physical volunteer work by each employee.

Overall target of 4 years of volunteer work per year.

Partnership with NGO – Enable India

Supporting people with disabilities to participate in recruitment drives and empower them for gaining financial independence and job

Partnership with Rugby for India

Optimum Supports the Rugby events in different parts of India for the growth of sports and support the cause – Rugby for India – INR 125000

DIVERSITY, EQUALITY, INCLUSION

3%
Differently-abled colleagues

39
Nationalities

40%
Women in our workforce

Optimum is a diverse company determined to build an inclusive high-performance culture that allows all employees to enrich their professional skills and career within the company without discrimination. As a company, we believe this is the best way to ensure creativity, innovation, progress, and mutual enrichment.
The variety in our employees’ ideas, perspectives, high performance and experiences is a valued and necessary part of our competitive advantage. Diversity among employees creates a better and more innovative work environment and acknowledges the value each employee brings to the company.

Optimum is committed to providing equal employment opportunity to all employees and potential employees. A diverse mix of employees at all levels of the organization must be supported by an inclusive work environment where everyone is treated equally and with fairness and respect.

We are committed to building an inclusive culture in Optimum and do not tolerate discriminatory practices on the basis of race, colour, age, pregnancy, disability, gender, gender identity, sexual orientation, religion, political belief, national origin, union, marital status, family status, social status, or any status that is protected as a matter of Law, in connection with hiring, promotion, transfer, compensation, termination, or any other terms and conditions of employment

As a global company with activities in more than 7 countries  employing more than 4,400 employees, our success depends on the many talents and experiences of a multi-cultural workforce as well as our relationships with local communities. To continue to foster a diverse organization, Optimum has adopted this policy that applies across the company and may be supplemented by local diversity policies.

Optimum is also committed to maintaining an environment in which all members of the workplace treat all other members of the workplace at all times with dignity, consideration, and respect. All employees are expected and required to understand and comply at all times with Optimum’s equal employment opportunity and dignity at work policies.

 

What we mean by diversity & inclusion

Diversity is about differences: Each of us is different, and at Optimum we value and respect individual differences. Optimum takes the widest possible view of diversity to include attributes such as age, gender, gender identity and expression, sexual orientation, language, ethnicity, nationality, family and marital status, religion and belief, social and economic background, veteran status, education, experience, disability and any other characteristics that make our colleagues unique.

Inclusion is about valuing these differences: Inclusion is the behaviours that recognize, understand and value differences, promote authenticity and provide a sense of belonging. Inclusion is also about leveraging those differences to foster innovation and drive business growth.

Why diversity & inclusion is important

Diversity and inclusion directly aligns with our Dream of bringing people together for a better world that is more inclusive, where everyone is valued and celebrated for who they are as  individuals.

Diversity is a business imperative because our consumers are diverse. Reflecting that diversity will enable us to better understand our consumers and meet their needs. We also know that diversity of thought delivers better decision-making and more innovative ideas.

An inclusive workplace is just as critical as having a diverse workforce because it enables individuals to feel empowered to share their unique perspectives and ideas. We also know that inclusive workplaces have higher engagement, productivity and retention rates.

We believe our business is more sustainable and effective when it encompasses a wider range of perspectives. To maintain sustainable global competitive advantage for the next 100+ years, we need to embrace diversity and inclusion as both central and critical to our business strategy.

 

Our diversity & inclusion strategy

This strategy outlines how we will integrate diversity and inclusion into our workforce, workplace,  marketplace and communities to achieve our mission.

Diversity & Inclusion Hiring Strategy

  • Job Ads: all job ads are audited to ensure that the language we use is not geared toward a specific demographic of experience level. We try to ensure that the job ads are inclusive in their language to appeal to candidates from different backgrounds.
  • Referrals from diverse employee: we actively seek referrals from our diverse employee base. We encourage them to share the job ads within their network and empower them to promote Optimum
  • Partnering with non-profit/NGOs: We partner with local non-profit and non-government agencies to tap into the diverse and differently abled candidate pools. We have been able to successfully hire several visually impaired candidates who are working as recruiters in our team.
  • Internship to targeted groups: in certain geographies, we offer internship and co-op positions to candidates from specific backgrounds. This helps us to encourage up-and-coming candidates to join our team and get experience.
  • Company policies that appeal to diverse candidates: other than our stated diversity and inclusion policies, we also offer employees flex-time, availing religious holidays and participation
  • Tools: We ensure that each differently-abled employee has all the necessary systems & tools to perform their job competently.
  • Training: our recruiters undergo training on how to eliminate any form of bias, whether conscious or otherwise. As much as possible, we redact any personally identifiable information from the resumes so that no bias creeps into our recruitment process.
  • Incentives: We have a very attractive incentive policy for our recruitment team for hiring diverse candidates. This is in addition to the regular incentive policies applicable within the organization.
  • Technology: We use an AI powered ATS and recruitment system that does auto-matching of the resumes against the set job description. This helps us to eliminate any bias in the initial selection process.

LIFE AT OPTIMUM

When you join Optimum, you join a global family. We ensure our employees have just as many memorable moments as our guests.

Life at Optimum-home
Life at Optimum-home

LIFE AT OPTIMUM

When you join Optimum, you join a global family. We ensure our employees have just as many memorable moments as our guests.