BUSINESS PROCESS MANAGEMENT

Streamlining for success: Elevating efficiency and enhancing accuracy

BUSINESS PROCESS
MANAGEMENT

Streamlining for success: Elevating efficiency and enhancing accuracy

We help clients accelerate digital operational excellence. With our deep functional and technical expertise, we help enterprises in decision-making, deployment and modernize their existing processes. We are focused on building robust, scalable and innovative solutions catering to different industry specific requirements

There are several key factors that can impact the accuracy and efficiency of business processes, including: Clear and well-defined process step, accuracy, continuous improvement, standardization, measurement and tracking.

BUSINESS PROCESS Capabilities

SHARED SERVICES

Optimum works with some of the leading organizations to deliver a comprehensive suite of Shared Services including:

Multi-Lingual Support – We support clients across various geographies and cultures and offer local language support in multiple languages including Mandarin, Japanese, Korean, Bahasa Indonesia, Bahasa Malaysia, Thai, and Tagalog.
Quants – We have more than 25 years of deep experience in serving the banking world with top talent for all applications in financial management. Whether the need is for “sell-side” expertise concerned with derivatives pricing and risk management, or buy-side” expertise, we work with you to get you the right services.
Banking Operations – Optimum’s expertise spans the full spectrum of banking operations from Core Banking operation to Front Office Support, Client on-boarding, KYC Initiatives, Clearing Systems, Reconciliations, and Settlements. Over the past 25 years, we have worked with leading banks to streamline, transform and manage their banking operations.
Risk, Compliance and Information Security – Our experience of having assisted scores of clients in Banking industry gives us a unique perspective on Risk Management and Information Security Solutions across different parts of the banking enterprise

SHARED SERVICES

Optimum works with some of the leading organizations to deliver a comprehensive suite of Shared Services including:

Multi-Lingual Support – We support clients across various geographies and cultures and offer local language support in multiple languages including Mandarin, Japanese, Korean, Bahasa Indonesia, Bahasa Malaysia, Thai, and Tagalog.
Quants – We have more than 25 years of deep experience in serving the banking world with top talent for all applications in financial management. Whether the need is for “sell-side” expertise concerned with derivatives pricing and risk management, or buy-side” expertise, we work with you to get you the right services.

Banking Operations – Optimum’s expertise spans the full spectrum of banking operations from Core Banking operation to Front Office Support, Client on-boarding, KYC Initiatives, Clearing Systems, Reconciliations, and Settlements. Over the past 25 years, we have worked with leading banks to streamline, transform and manage their banking operations.
Risk, Compliance and Information Security – Our experience of having assisted scores of clients in Banking industry gives us a unique perspective on Risk Management and Information Security Solutions across different parts of the banking enterprise

Banking Operations – Optimum’s expertise spans the full spectrum of banking operations from Core Banking operation to Front Office Support, Client on-boarding, KYC Initiatives, Clearing Systems, Reconciliations, and Settlements. Over the past 25 years, we have worked with leading banks to streamline, transform and manage their banking operations.
Risk, Compliance and Information Security – Our experience of having assisted scores of clients in Banking industry gives us a unique perspective on Risk Management and Information Security Solutions across different parts of the banking enterprise

ROBOTIC PROCESS AUTOMATION

Optimum end-to-end RPA services combined with its Intelligent RPA approach comprising of scientific process assessment for analyzing fragmented & complex processes, modular & reusable architecture for rapid delivery & deployment and extreme automation using cognitive bots, help enterprises design their Digital workforce strategy & roadmap and drive implementation, production & management of bots, through an inhouse talent that is certified across all major RPA platforms and AI/ML tools.

ROBOTIC PROCESS AUTOMATION

Optimum end-to-end RPA services combined with its Intelligent RPA approach comprising of scientific process assessment for analyzing fragmented & complex processes, modular & reusable architecture for rapid delivery & deployment and extreme automation using cognitive bots, help enterprises design their Digital workforce strategy & roadmap and drive implementation, production & management of bots, through an inhouse talent that is certified across all major RPA platforms and AI/ML tools.

SAP

We help build intelligent enterprises by implementing SAP’s industry specific solutions. Our SAP advisors and tool agnostic domain experts specialize in providing process expertise with a user centric approach to better understand critical business processes across different functions like finance, procurement, product, sales, quality, supply chain, insights etc..

With extensive experience in configuring SAP’s industry solutions as per industry best practices, we successfully deliver business benefits such as step change in productivity, agility and efficiency.

Enterprise Transformation with SAP HANA – We help enterprises with smooth and successful transformation to SAP (S/4) HANA. With a deep expertise in the right EA tools, strategies and process reengineering & change management processes, we build new systems through migration and also support optimization and enhancement of existing systems for gradual transition.Through our vast experience in end-to-end implementation of SAP HANA, we bring in agility and speed in our delivery, thus enabling enterprises to gain more value from faster enterprise transformation.
ABAP Factory – ABAP Factory with our Build-as-a-service (BAAS) capability allows us to support both large and mid-sized enterprises in developing and customizing high value services by SAP as per business needs and deliver them from Optimum’s offshore technology centers, with a talent pool that has a unique combination of technology, operations and business expertise to remotely deliver complex application components..

Enterprise Transformation with SAP HANA – We help enterprises with smooth and successful transformation to SAP (S/4) HANA. With a deep expertise in the right EA tools, strategies and process reengineering & change management processes,

Governance, Risk & Compliance – We implement SAP GRC and help integrate compliance and controls like SOX and SOD into an enterprise’s processes to effectively mitigate risks, with a team of domain experts who recognize the importance of governance & risk management, have in-depth knowledge of how products are configured & managed and a deep understanding of various modules of GRC.
Enterprise Application Integrations (EAI) – Our team of experts with strong knowledge of of EAI tools such as IBM Webshpere, Seebeyond, TIBCO etc., and in-depth understanding of different data formats, EDI formats and critical business processes leverage SAP’s EAI frameworks to help enterprises successfully integrate with third party applications enabling seamless data interchange and mitigation of business inefficiencies.

we build new systems through migration and also support optimization and enhancement of existing systems for gradual transition.Through our vast experience in end-to-end implementation of SAP HANA, we bring in agility and speed in our delivery, thus enabling enterprises to gain more value from faster enterprise transformation.
ABAP Factory – ABAP Factory with our Build-as-a-service (BAAS) capability allows us to support both large and mid-sized enterprises in developing and customizing high value services by SAP as per business needs and deliver them from Optimum’s offshore technology centers, with a talent pool that has a unique combination of technology, operations and business expertise to remotely deliver complex application components..
Governance, Risk & Compliance – We implement SAP GRC and help integrate compliance and controls like SOX and SOD into an enterprise’s processes to effectively mitigate risks, with a team of domain experts who recognize the importance of governance & risk management, have in-depth knowledge of how products are configured & managed and a deep understanding of various modules of GRC.
Enterprise Application Integrations (EAI) – Our team of experts with strong knowledge of of EAI tools such as IBM Webshpere, Seebeyond, TIBCO etc., and in-depth understanding of different data formats, EDI formats and critical business processes leverage SAP’s EAI frameworks to help enterprises successfully integrate with third party applications enabling seamless data interchange and mitigation of business inefficiencies.

SAP

We help build intelligent enterprises by implementing SAP’s industry specific solutions. Our SAP advisors and tool agnostic domain experts specialize in providing process expertise with a user centric approach to better understand critical business processes across different functions like finance, procurement, product, sales, quality, supply chain, insights etc..

With extensive experience in configuring SAP’s industry solutions as per industry best practices, we successfully deliver business benefits such as step change in productivity, agility and efficiency.

Enterprise Transformation with SAP HANA – We help enterprises with smooth and successful transformation to SAP (S/4) HANA. With a deep expertise in the right EA tools, strategies and process reengineering & change management processes, we build new systems through migration and also support optimization and enhancement of existing systems for gradual transition.Through our vast experience in end-to-end implementation of SAP HANA, we bring in agility and speed in our delivery, thus enabling enterprises to gain more value from faster enterprise transformation.
ABAP Factory – ABAP Factory with our Build-as-a-service (BAAS) capability allows us to support both large and mid-sized enterprises in developing and customizing high value services by SAP as per business needs and deliver them from Optimum’s offshore technology centers, with a talent pool that has a unique combination of technology, operations and business expertise to remotely deliver complex application components..
Governance, Risk & Compliance – We implement SAP GRC and help integrate compliance and controls like SOX and SOD into an enterprise’s processes to effectively mitigate risks, with a team of domain experts who recognize the importance of governance & risk management, have in-depth knowledge of how products are configured & managed and a deep understanding of various modules of GRC.
Enterprise Application Integrations (EAI) – Our team of experts with strong knowledge of of EAI tools such as IBM Webshpere, Seebeyond, TIBCO etc., and in-depth understanding of different data formats, EDI formats and critical business processes leverage SAP’s EAI frameworks to help enterprises successfully integrate with third party applications enabling seamless data interchange and mitigation of business inefficiencies.

SALESFORCE

We help enterprises transform customer experience across marketing, sales and service verticals by using Salesforce with a combination of our business process expertise and deep data & integration capabilities.

We plan, design and deliver end-to-end Salesforce solutions including data & integration strategies, custom configurations, training & enablement and managed services, thus enabling enterprises to anticipate and respond to rising customer expectations and build loyalty.

Force Cloud Transformation – Transition from legacy systems to latest services from Force.com such as Sales cloud, Service cloud, Community cloud, Marketing cloud and Health cloud, by leveraging our expertise in business process reengineering and experience in handling complex data migration challenges using agile methodologies to deliver more value.
Sales and Service Implementation – Drive end-to-end Sales and Service Cloud implementation in an agile delivery model with expertise in configuration of services with both classic and Lightening features and customization of workflows, reports and dashboards as per business specific needs. With a team that has strong experience across tools and technologies like Visualforce, Apex, Lightening Web Components and Javascript, we automate and streamline business processes to positively impact ROI.

Force Cloud Transformation – Transition from legacy systems to latest services from Force.com such as Sales cloud, Service cloud, Community cloud, Marketing cloud and Health cloud, by leveraging our expertise in business process reengineering and experience in handling complex data migration challenges using agile methodologies to deliver more value.

API and Integration Management – Enable seamless integration of Salesforce classic/Lightening platform with other cloud or on-premise systems by leveraging our deep expertise across applications & systems such as Mulesoft, SAP, Oracle, Microsoft Dynamics. Our architects are experienced in configuring and customizing connectors or adaptors while ensuring data integrity, quality and consistency across systems.

Sales and Service Implementation – Drive end-to-end Sales and Service Cloud implementation in an agile delivery model with expertise in configuration of services with both classic and Lightening features and customization of workflows, reports and dashboards as per business specific needs. With a team that has strong experience across tools and technologies like Visualforce, Apex, Lightening Web Components and Javascript, we automate and streamline business processes to positively impact ROI.
API and Integration Management – Enable seamless integration of Salesforce classic/Lightening platform with other cloud or on-premise systems by leveraging our deep expertise across applications & systems such as Mulesoft, SAP, Oracle, Microsoft Dynamics. Our architects are experienced in configuring and customizing connectors or adaptors while ensuring data integrity, quality and consistency across systems.

SALESFORCE

We help enterprises transform customer experience across marketing, sales and service verticals by using Salesforce with a combination of our business process expertise and deep data & integration capabilities.

We plan, design and deliver end-to-end Salesforce solutions including data & integration strategies, custom configurations, training & enablement and managed services, thus enabling enterprises to anticipate and respond to rising customer expectations and build loyalty.

Force Cloud Transformation – Transition from legacy systems to latest services from Force.com such as Sales cloud, Service cloud, Community cloud, Marketing cloud and Health cloud, by leveraging our expertise in business process reengineering and experience in handling complex data migration challenges using agile methodologies to deliver more value.
Sales and Service Implementation – Drive end-to-end Sales and Service Cloud implementation in an agile delivery model with expertise in configuration of services with both classic and Lightening features and customization of workflows, reports and dashboards as per business specific needs. With a team that has strong experience across tools and technologies like Visualforce, Apex, Lightening Web Components and Javascript, we automate and streamline business processes to positively impact ROI.
API and Integration Management – Enable seamless integration of Salesforce classic/Lightening platform with other cloud or on-premise systems by leveraging our deep expertise across applications & systems such as Mulesoft, SAP, Oracle, Microsoft Dynamics. Our architects are experienced in configuring and customizing connectors or adaptors while ensuring data integrity, quality and consistency across systems.