The Malaysian Bank is the is the largest provider of financial services in Malaysia with total assets exceeding US$203 billion and has major operations throughout Southeast Asia. The bank provides services such as insurance, asset management, stock broking, nominee services, venture capital, leasing, and Internet banking.
Case Study
Core Banking Applications Development, Testing & Support Centre
The solution
Challenge
- The Bank was desirous of setting up an ODC in India but did not have a local entity.
- The ODC was a strategic component of Bank’s growth and Bank wanted to partner with a company that would be able to meet its challenges.
- The engagement was to be on a Build Operate Transfer basis with very aggressive timelines.
Services/Solutions Offered
- Optimum was chosen as the partner to help set up the ODC on a BOT model to augment development and maintenance of their digital applications.
- Optimum was tasked to set up a dedicated facility for the ODC, provision the resources and transfer it back to Bank at the end of 24 months.
- Optimum helped identify the location and set-up the physical and logical ODC in Whitefield, Bangalore.
- ODC went through an audit for Client Information Security Assessment adhering to Bank’s security guidelines.
- The ODC stated operations with a core team of 12, which was ramped up to 35 by Q1. The ODC reached it’s intended capacity by of 150 by Q5 of the engagement.
- Skills supported in the ODC – Project Management, Full stack Development, UI/UX, Business Analysis and end-to-end Testing.
- In its current stage, the ODC is also operating as a Centre of Excellence (CoE) for its analytics and digital apps.
- At the appropriate time, Optimum engaged specialists who guided and assisted Bank on the setup of its local entity in India
- The ODC facility, as well as all the resources were transferred to Bank as per a pre-agreed framework.
- Optimum continues to be actively engaged with Bank in India, Singapore as well as Malaysia, and is a preferred technology partner
Benefits Realized
Bank was able to accelerate its digital journey by leveraging the skills, scale and cost arbitrage offered by India.
ODC in a BOT model helped Bank to build a presence and take over running operations without any downtime.
Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”
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