The Bank is of the UAE’s best performing banks for over five decades. It is a leading financial institution with an expanding footprint across the Middle East with a strong presence in the financial capitals of the world with international offices in Europe, Asia, Africa, and the US.
Case Study
Next Gen Digital Application development and Testing for a Middle East Bank
The solution
Challenge
- Bank was desirous of developing next-gen digital apps with a unique UI/UX
- The core development team is based in UAE, however, augmenting the team was proving to be a challenge.
- There was no proper testing of applications being done.
- There was a scarcity of resources in UAE accentuated by pandemic induced lockdowns.
- Bank wanted a solution where it could take over the delivery centre after a defined period of time.
Services/Solutions Offered
- Optimum set up an ODC for Bank in Bangalore. The ODC is located within Optimum’s existing premises.
- Optimum engaged with Bank in a flexible model by offshoring the testing functionalities to India in Phase I
- Phase II has been initiated and will cater to UI/UX related development.
- The current team size of the ODC is 35 and is likely to double within the next 3 quarters.
- The ODC was setup with a lead time of 5 weeks with the core team onboarded within 4 weeks.
Benefits Realized
The flexible model allowed Bank to delivery better services by ensuring its applications are robust.
Bank has started realizing the cost benefits of working out of ODC.
The time to market for apps has been reduced by 2 weeks, and further optimization is work-in-progress.
Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”
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