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Case Study

Payment Integration Services for a Global Payment Service Provider

The Singapore Payment Service Provider (SPSP) provides full suite of payments and financial processing services in Singapore. It establishes the debit network and drive the adoption of electronic payments in Singapore with the support of major banks functioning in Singapore.

The solution

Challenge
  • SPSP had a very long release cycle and was concerned about its time-to-market.
  • There was minimal adoption of Agile and DevOps ways of working.
  • There was a resource scarcity in Singapore with rising costs.
Services/Solutions Offered
  • Optimum set up an ODC for SPSP in Bangalore. The ODC is located within Optimum’s existing premises.
  • The ODC in Phase I is dedicated to developing a framework of the enterprise architecture for the payment gateways.
  • The ODC will also cater for IT application development and testing functions.
  • The ODC was setup with a lead time of 6 weeks.
  • After 8 weeks of operations, the ODC achieved it’s intended size of 40 for Phase I
  • The projects are run on managed outcome model and delivery of services is managed by Optimum.

Benefits Realized

SPSP was able to stay ahead of the competition by investing in the right technology partner – Optimum.

The initiative that was almost stalled for 18 months was fast-tracked in the ODC.

SPSP has already started realizing the delivery and cost advantage.