Last updated June 2024
Last updated June 2024
Your privacy is important to us. It is Optimum Solution’s policy to respect your privacy regarding any information we may collect from you across our website, Optimum Solution, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also inform you why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. We protect the data we store within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
We don’t share any personally identifying information publicly or with third parties, except when required by law.
Our website may link to external sites not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
We collect the following types of information:
A. Personal Information:
Name.
Email address.
Phone number.
Address.
Employment information such as employee ID and official email address.
B. Usage Information:
To verify and authenticate your identity before providing our services or responding to any of your queries, feedback/survey, and complaints.
Aid our research and analysis, so that we keep improving our services, to internal users.
Manage our day-to-day business operations.
Ensure that the information we have about you is up to date.
Personal data will not be used for any marketing, advertisement, and commercial purposes.
C. Developer Information:
App data (e.g., app performance, crash logs).
Development activity and submissions.
Communication records with support and compliance teams.
D. User Consent:
Ensure that we explicitly request user consent before accessing the camera, contacts, and other data. This will be done through a permission request dialog that appears when the app first attempts to access the camera, contacts, and other data.
We implement security measures to protect the data collected through the camera and other access points. We handle your data securely, utilizing encryption and other protective measures to ensure its safety.
At Optimum Solutions, we recognize that safeguarding information is a collective responsibility embedded in every facet of our organization. We are committed to establishing a robust and secure ecosystem that protects the information, data, intellectual property, and assets of both our clients and ourselves. Our approach is governed by the principles and standards of the Information Security Management System (ISMS), aligned with ISO requirements.
Our commitment includes:
By embedding these principles into our operations, we strive to maintain the highest standards of information security, reflecting our unwavering commitment to protecting the trust our clients place in us.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information.
To exercise any of these rights, please contact us using the information provided below.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Cookie Policy for Optimum Solution
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, although this may downgrade or break certain elements of the site’s functionality.
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
Account-related cookies:
If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterward to remember your site preferences when logged out.
Login-related cookies:
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletters related cookies:
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies:
This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies:
From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies:
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Site preferences cookies:
To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.
Third-Party Cookies:
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.
This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit, which helps us understand how we can improve the site for you.
From time to time, we test new features and make subtle changes to how the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site and ensure we understand which optimizations our users appreciate the most.
As we sell products, it’s important for us to understand statistics about how many visitors to our site actually make a purchase, and as such, this is the kind of data that these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites, including [List the social networks whose features you have integrated with your site], will set cookies through our site, which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@theoptimum.net
Address: 1 Changi Business Park Crescent,
Plaza8 @ CBP, #03-09 to #03-12,
Podium B, Singapore 486025
By using our Play Console and Apple Developer Console services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.